Note:This is a business-rules draft for internal review and for later incorporation into user, supplier, and order agreements. External legal effect is only with the legal-approved version.
1. Misrepresented inventory
1.1 Reports and evidence
- If a buyer or other interested party reports that listed inventory does not match real fulfilment ability, the platform may open a review.
- Where the platform asks the supplier to explain, the supplier must, within the deadline given, submit materials showing the conduct does not constitute bad-faith false inventory, including (for example) proof of title, in-transit or available-to-pickup evidence, production or order records, and clarifying correspondence with the buyer, as further described in the evidence guide the platform sends.
- If the supplier has no good reason for missing the deadline, or the evidence does not rule out a fair suspicion of bad-faith false inventory, the platform may restrict listings, freeze settlement, or suspend the account under the agreements; serious or confirmed cases may lead to permanent termination of cooperation.
1.2 Take-down when in doubt (strong recommendation)
If any of the following applies, we recommend taking down the SKU or pausing new orders within one hour after you learn of it or after the platform prompts you, to limit disputes:
- Quantity, lot, or lead time may clearly disagree with what the listing states;
- You or the platform have questioned stock integrity;
- Anything else that could weaken the reasonable belief that “in stock” means “can ship as promised.”
This is operational guidance; the platform may still decide liability based on its review.
2. Counterfeits, shipping, and payment
2.1 Ship after inspection
All goods must complete AISiliconV's agreed inspection process before we or a path we designate ships them. The supplier must not ship straight to the end customer to skip inspection unless there is a separate written agreement and the platform supports that exception. Inspection scope and post-install dispute routing are summarized in §3.
2.2 Payment milestones (default)
Unless an individual order says otherwise in writing, default payment is:
- First installment (50%): after we inspect the goods and release under the contract, we pay 50% of the price.
- Remainder: starting when goods reach the end customer and delivery is complete (per agreed proof of receipt or traceable logistics), the balance is paid after 7 business days.
Currency, bank details, invoice, and tax terms follow each online order or purchase contract; the percentages here are the default commercial frame.
3. Inspection scope, authenticity verification, and post-install disputes
3.1 What pre-shipment verification is
AISiliconV applies its published QA standards to perform pre-shipment authenticity verification: mainly visual inspection, marking comparison, and non-destructive or limited minor-destructive sampling (for example X-Ray, or Decap where the program permits). Where criteria are satisfied, goods may be described as passing authenticity-oriented checks versus obvious counterfeit/refurb indicators and abnormal package condition.
Disclaimer: This service is not OEM or authorized-factory depth failure analysis (FA). The platform does not take on OEM-level liability for long-term reliability in every end application, latent defects, or field failures driven by circuit design margins, ESD, mishandling, supply quality outside the sampled units, or environmental stress after delivery.
3.2 Normal logistics path
- Supplier delivers goods to AISiliconV.
- AISiliconV runs the agreed inbound inspection.
- After release, goods ship to the buyer via the contracted fulfilment route (unless a written exception applies).
3.3 Responsibility when a buyer reports “mounted but not working”
- Inspection miss on counterfeits / prohibited refurb: If independent evidence (for example from a mutually recognized authoritative lab under the dispute program) supports that the units are counterfeit/refurb or otherwise outside what the verification should have screened, remedies follow Path A below. This aligns with operational accountability for QA outcomes under the finalized agreements.
- Genuine per verification but alleged electrical/application failure: Buyers should pursue FAand commercial warranty channels with the supplier and, where relevant, the manufacturer. AISiliconV's archived raw inspection data (such as high-resolution images and documented steps) supports showing the condition shipped after inspection; it helps protect suppliers from unfounded misuse claims while not turning the platform into the sole payor for every field failure case.
3.4 Automated dispute routing (conceptual workflow)
When the buyer submits that chips fail after mounting, workflows should converge on one of two paths consistent with findings and contracted procedures:
- Path A — Platform-involved remediation: Third-party authoritative analysis shows counterfeit/refurb (or equivalent breach) andAISiliconV's pre-shipment report should have flagged it under the published standard. Typical measures (exact numbers and escrow mechanics are defined in signed agreements): full refund to the buyer where required,recovery from supplier collateral/deposit as stipulated, and buyer compensation only to the extent the platform contract promises.
- Path B — Facilitation, not payer: The lot remains consistent with genuine authenticity verification but the buyer reports functional issues. AISiliconV helps transmit the archived raw inspection data to the supplier or OEM so they can pursue FA; the platform's role is evidence stewardship and coordinator, not automatic compensation for application-level faults.
Final triggers, SLA, lab panels, refund math, deposit rules, and notice steps are pinned in the executed supplier agreement, buyer checkout terms, and dispute playbooks—not in this draft summary alone.
4. Quality warranty
- Minimum warranty: for goods traded on this platform, the supplier warrants at least 60 (sixty) days of quality coverage.
- Start date: unless the order says otherwise, the warranty usually runs from end-customer receipt or from delivery completion as we confirm, whichever the agreement picks.
- Scope: exclusions, returns, and inspection follow the warranty terms for that order and product type; the minimum period above still applies.
5. Zero tolerance and permanent removal
Confirmed bad-faith false inventory, counterfeits, or fraud are treated with zero tolerance. If proven, the platform may permanently revoke the supplier's ability to sell here, delist all goods, close the account, and pursue legal or referral steps; prior orders follow the agreements and law.
(Details: user agreement, supplier agreement, and dispute clauses as finalized.)
6. Revisions and effect
Version and change dates follow repository history; go-live timing and attachment to e-contracts are set by product and legal.